[RE-wrenches] Mate 3 shutdown

[Jay]

Hi Dana,

If you look at the graphs, are they smooth or really kind of unclear ?

How often do you clear the internal data?

The mate 3 has a fatal flaw. Th internal data will over write code once memory is full.

One indicator is locking up, another is the graphs looking unclear. 

It’s recommended to clear it at least every 6 months. 

And even with current firmware and clearing memory, I still see it happen. 

Jay






> On Oct 10, 2018, at 4:51 PM, Dana <Dana at solarwork.com> wrote:
> 
> My learned fellow Sparkies,
>  
> I have at home off-grid Radian with Mate 3 monitor. Periodically & randomly my Mate 3 blanks out and requires a reboot (un-plug / re-plug). While this is not such a big deal to address, the total loss of ALL the performance & usage data is really concerning in the event that I need the data for a T/S.
>  
> I have not called OB as there is no cell service at or near the system and to do so is a huge time killer back & forth & waiting to check again. I am convinced the brain trust here is the answer.
>  
> Has anyone else experienced this?
> Any remedial action to correct this issue?
>  
> Let me know & thanks.
>  
> ----------------------------------------------------------------------------
> Dana Orzel                                           NABCEP # 051112-136
> Cell - 208.721.7003                     Email - dana at solarwork.com
> Great Solar Works, Idaho Inc                    www.solarwork.biz
> ID PV Contractor - # 028765 -         ID PV Electrician # 028374
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