<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div dir="ltr"></div><div dir="ltr">Hi Dana,</div><div dir="ltr"><br></div><div dir="ltr">If you look at the graphs, are they smooth or really kind of unclear ?</div><div dir="ltr"><br></div><div dir="ltr">How often do you clear the internal data?</div><div dir="ltr"><br></div><div dir="ltr">The mate 3 has a fatal flaw. Th internal data will over write code once memory is full.</div><div dir="ltr"><br></div><div dir="ltr">One indicator is locking up, another is the graphs looking unclear. </div><div dir="ltr"><br></div><div dir="ltr">It\u2019s recommended to clear it at least every 6 months. </div><div dir="ltr"><br></div><div dir="ltr">And even with current firmware and clearing memory, I still see it happen. </div><div dir="ltr"><br></div><div dir="ltr">Jay</div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br></div><div dir="ltr"><br>On Oct 10, 2018, at 4:51 PM, Dana <<a href="mailto:Dana@solarwork.com">Dana@solarwork.com</a>> wrote:<br><br></div><blockquote type="cite"><div dir="ltr"><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><meta name="Generator" content="Microsoft Word 12 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--><div class="WordSection1"><p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Century Gothic","sans-serif"">My learned fellow Sparkies,<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Century Gothic","sans-serif""><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Century Gothic","sans-serif"">I have at home off-grid Radian with Mate 3 monitor. Periodically & randomly my Mate 3 blanks out and requires a reboot (un-plug / re-plug). While this is not such a big deal to address, the total loss of ALL the performance & usage data is really concerning in the event that I need the data for a T/S.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Century Gothic","sans-serif""><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Century Gothic","sans-serif"">I have not called OB as there is no cell service at or near the system and to do so is a huge time killer back & forth & waiting to check again. I am convinced the brain trust here is the answer.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Century Gothic","sans-serif""><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Century Gothic","sans-serif"">Has anyone else experienced this?<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Century Gothic","sans-serif"">Any remedial action to correct this issue?<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Century Gothic","sans-serif""><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Century Gothic","sans-serif"">Let me know & thanks.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Century Gothic","sans-serif""><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-family:"Century Gothic","sans-serif";color:#002060">----------------------------------------------------------------------------<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black">Dana Orzel NABCEP # 051112-136</span><span style="font-size:10.0pt"> <o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black">Cell -<b> </b>208.721.7003 Email - </span><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif""><a href="mailto:dana@solarwork.com"><span style="color:windowtext;text-decoration:none">dana@solarwork.com</span></a></span><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black"><o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black">Great Solar Works, Idaho Inc </span><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif""><a href="http://www.solarwork.biz"><span style="color:windowtext;text-decoration:none">www.solarwork.biz</span></a><span style="color:black"> <o:p></o:p></span></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black">ID PV Contractor - # 028765 - ID PV Electrician # 028374</span><span style="font-size:10.0pt"><o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black">"Responsible Technologies for Responsible People since 1988" </span><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif""><o:p></o:p></span></p><p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:green">Please consider the environment before printing this email.</span><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black"><o:p></o:p></span></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><o:p> </o:p></p></div></div></blockquote><blockquote type="cite"><div dir="ltr"><span>_______________________________________________</span><br><span>List sponsored by Redwood Alliance</span><br><span></span><br><span>List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.org</a></span><br><span></span><br><span>Change listserver email address & settings:</span><br><span><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a></span><br><span></span><br><span>List-Archive: <a href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html">http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html</a></span><br><span></span><br><span>List rules & etiquette:</span><br><span><a href="http://www.re-wrenches.org/etiquette.htm">www.re-wrenches.org/etiquette.htm</a></span><br><span></span><br><span>Check out or update participant bios:</span><br><span><a href="http://www.members.re-wrenches.org">www.members.re-wrenches.org</a></span><br><span></span><br></div></blockquote></body></html>