[RE-wrenches] Schneider Insight Home and Insight Cloud

Dave Angelini Offgrid Solar offgridsolar at sti.net
Mon Feb 5 10:21:41 PST 2024


Insight cloud is always on for me! Use it 7 days a week for monitoring 
clients. There are some refresh tricks to make it super fast when going 
to lots of different sites.

When I hear a client  ( I work for guys like you)  say it is slow, it 
always ends up being their ISP or set-up of the Insight Local device.

As for xanbus, it really is how many devices & cable length, and if you 
are at the edge, you need to use Facility which has 2  xanbus networks 
for large systems.

I think you do need to go into specifics😉

Dave Angelini Offgrid Solar
"we go where powerlines don't"
    [1]https://offgridsolar1.com/ [2]  [1]
e-mail  offgridsolar at sti.net
text 209 813 0060

On 2024-02-05 9:27 am, Lou Russo via RE-wrenches wrote:

> Aloha All,
> 
> I recently installed 2 new off-grid systems using all Scneider 
> products, Discover 7.4 batteries and the Insight Home all setup in 
> Insight Cloud. Both systems are experiencing communications issues with 
> Insight Cloud and a bit on the Xanbus. Though each in a different way.
> 
> Before I go into specifics, has anyone else been having issues with 
> Insight Cloud or the Xanbus recently?
> Just wondering if it is a me problem or a they problem.
> 
> I have gone through all the standard tech support phone call 
> instructions. All firmware updated, comms cables checked, internet 
> speeds confirmed to be good, system set back to system defaults and 
> reprogrammed, etc...
> 
> Thanks for your time.
> 
> Aloha,
> 
> Lou Russo
> Owner
> lou at spreesolarsystems.com
> 808 345 6762
> Spree Solar Systems LLC
> CT-34322
> 
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Links:
------
[1] http://members.sti.net/offgridsolar/
[2] https://offgridsolar1.com/
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