[RE-wrenches] Schneider Insight Home and Insight Cloud
Dave Angelini Offgrid Solar
offgridsolar at sti.net
Mon Feb 5 10:21:41 PST 2024
Insight cloud is always on for me! Use it 7 days a week for monitoring
clients. There are some refresh tricks to make it super fast when going
to lots of different sites.
When I hear a client ( I work for guys like you) say it is slow, it
always ends up being their ISP or set-up of the Insight Local device.
As for xanbus, it really is how many devices & cable length, and if you
are at the edge, you need to use Facility which has 2 xanbus networks
for large systems.
I think you do need to go into specifics😉
Dave Angelini Offgrid Solar
"we go where powerlines don't"
[1]https://offgridsolar1.com/ [2] [1]
e-mail offgridsolar at sti.net
text 209 813 0060
On 2024-02-05 9:27 am, Lou Russo via RE-wrenches wrote:
> Aloha All,
>
> I recently installed 2 new off-grid systems using all Scneider
> products, Discover 7.4 batteries and the Insight Home all setup in
> Insight Cloud. Both systems are experiencing communications issues with
> Insight Cloud and a bit on the Xanbus. Though each in a different way.
>
> Before I go into specifics, has anyone else been having issues with
> Insight Cloud or the Xanbus recently?
> Just wondering if it is a me problem or a they problem.
>
> I have gone through all the standard tech support phone call
> instructions. All firmware updated, comms cables checked, internet
> speeds confirmed to be good, system set back to system defaults and
> reprogrammed, etc...
>
> Thanks for your time.
>
> Aloha,
>
> Lou Russo
> Owner
> lou at spreesolarsystems.com
> 808 345 6762
> Spree Solar Systems LLC
> CT-34322
>
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Links:
------
[1] http://members.sti.net/offgridsolar/
[2] https://offgridsolar1.com/
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