[RE-wrenches] Schneider Insight Home and Insight Cloud

[drake.chamberlin at redwoodalliance.org]

My experience with using Insight and Xanbus is that the projects never
end. It is too bad, since Schneider equipment seems really good. The
software issues don't seem to ever get completely solved. Possibly with
a very simple system, the Xanbus might work OK.  

_Drake Chamberlin_ 

_Athens Electric LLC_ 

_Ohio Electrical Contractor's License 44810_ 

_NABCEP Certified PV Installation Professional_ 

---

On 2024-02-05 12:27, Lou Russo via RE-wrenches wrote:

> Aloha All, 
> 
> I recently installed 2 new off-grid systems using all Scneider products, Discover 7.4 batteries and the Insight Home all setup in Insight Cloud. Both systems are experiencing communications issues with Insight Cloud and a bit on the Xanbus. Though each in a different way.  
> 
> Before I go into specifics, has anyone else been having issues with Insight Cloud or the Xanbus recently?  
> Just wondering if it is a me problem or a they problem. 
> 
> I have gone through all the standard tech support phone call instructions. All firmware updated, comms cables checked, internet speeds confirmed to be good, system set back to system defaults and reprogrammed, etc... 
> 
> Thanks for your time. 
> 
> Aloha, 
> 
> Lou Russo  
> Owner 
> lou at spreesolarsystems.com 
> 808 345 6762 
> Spree Solar Systems LLC  
> CT-34322 
> 
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