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<div id="signature">Insight cloud is always on for me! Use it 7 days a week for monitoring clients. There are some refresh tricks to make it super fast when going to lots of different sites.</div>
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<div>When I hear a client ( I work for guys like you) say it is slow, it always ends up being their ISP or set-up of the Insight Local device.</div>
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<div>As for xanbus, it really is how many devices & cable length, and if you are at the edge, you need to use Facility which has 2 xanbus networks for large systems.</div>
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<div>I think you do need to go into specifics😉<br />
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<pre><strong><span style="font-size: small;">Dave Angelini Offgrid Solar
"we go where powerlines don't"
<a href="http://members.sti.net/offgridsolar/" rel="noopener"> </a><a style="color: blue; font-size: 11px; font-family: 'Lucida Grande', Verdana, Arial, Helvetica, sans-serif; font-weight: 400; background-color: #ffffff;" href="https://offgridsolar1.com/" rel="noopener noreferrer"><span style="font-size: 12pt;">https://offgridsolar1.com/</span></a><a href="http://members.sti.net/offgridsolar/" rel="noopener"> </a>
e-mail <a href="mailto:offgridsolar@sti.net">offgridsolar@sti.net</a>
text 209 813 0060</span></strong></pre>
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<p id="reply-intro">On 2024-02-05 9:27 am, Lou Russo via RE-wrenches wrote:</p>
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<div dir="ltr">Aloha All,
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<div>I recently installed 2 new off-grid systems using all Scneider products, Discover 7.4 batteries and the Insight Home all setup in Insight Cloud. Both systems are experiencing communications issues with Insight Cloud and a bit on the Xanbus. Though each in a different way. </div>
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<div>Before I go into specifics, has anyone else been having issues with Insight Cloud or the Xanbus recently? </div>
<div>Just wondering if it is a me problem or a they problem.</div>
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<div>I have gone through all the standard tech support phone call instructions. All firmware updated, comms cables checked, internet speeds confirmed to be good, system set back to system defaults and reprogrammed, etc...</div>
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<div>Thanks for your time.</div>
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<div>Aloha,
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<div>Lou Russo </div>
<div>Owner</div>
<div><a href="mailto:lou@spreesolarsystems.com" rel="noreferrer">lou@spreesolarsystems.com</a></div>
<div>808 345 6762</div>
<div>Spree Solar Systems LLC </div>
<div>CT-34322</div>
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