[RE-wrenches] Manufacturers warranty......

[frenergy]

My recent experience with SMA was $150 for the warranty change out of one of their string inverters.  It was a significant hassle and took months to receive a check.  You have to know that they offer the $150, If you don't ask, they won't offer it.  Whereas Fronius almost insists they pay you $250 for a warranty change out, easy and prompt.  SMA used to ship from  Rocklin, CA, now you have to wait for it to come from Colorado.

        Anybody know Magnum's policy?

Bill 

Feather River Solar Electric
  ----- Original Message ----- 
  From: Mac Lewis 
  To: RE-wrenches 
  Sent: Monday, April 20, 2015 6:47 AM
  Subject: Re: [RE-wrenches] Manufacturers warranty......


  Hi John,


  I've never had a problem with a grid-tied inverter products here in the states, getting some compensation for warranty work.  As far as off-grid, I think only SMA will compensate you for warranty work here.  I think $250/inverter is typical for string inverters, and I'm not sure with microinverters.  The compensation is not really enough to cover the time, but at least its something.


  Good Luck

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