[RE-wrenches] FW: Mates Losing time & dates

[jay peltz]

Hi Allan,

So once the customer has done this, it never happens again?

jay

peltz power


On Dec 17, 2008, at 12:04 PM, Allan Sindelar wrote:

> Wrenches,
> On the issue of Outback Mates failing to control the AGS function  
> properly, I forwarded a few of the recent posts to one of our off- 
> grid clients who has a two-year-old quad-stack with 4.4kW PV and a  
> 20kW Onan generator with two-wire start. This client is very sharp.  
> He sent a description of the solution that worked for him. He has  
> not swapped his Mate for a newer one.
> Allan at PosE
>
> -----Original Message-----
> From:
>
> I assumed that it was a software bug, so I did my best to force the  
> software to “rethink.”  First, I tried unplugging the Mate and  
> plugging it back in.  That did not work.  Then I did this, and it  
> has been working fine since:
> 1. put generator AGS in manual-off;
> 2. reset the setpoints away from where they were, including setting  
> the 2 minute point above where the batteries were currently sitting  
> so I could monitor whether the auto-start was working;
> 3. put AGS to “auto” – exit with “okay”;
> 4. found that the generator started properly;
> 5. let the generator run till it turned off by itself;
> 6. reset the setpoints back to the settings I actually wanted them at;
> 7. turn off AGS and turn AGS back on.
> Also, on the various AGS pages, even if a setting is what I want it  
> to be, I always hit “okay” instead of just moving past it.
> Seems that Outback ought to test my simple fix and if it works  
> consistently, put out at least a bulletin on it.  But of course, we  
> still don’t know how it got stuck in that bug.
> -fred
>
>
> -----Original Message-----
> From: Allan Sindelar [mailto:allan at positiveenergysolar.com]
>
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