[RE-wrenches] FW: Mates Losing time & dates

[Allan Sindelar]

Jay, 
Don't know yet. This was a recent fix.
Allan
 
-----Original Message-----

Hi Allan, 
So once the customer has done this, it never happens again?
jay
peltz power


On Dec 17, 2008, at 12:04 PM, Allan Sindelar wrote:



Wrenches,
On the issue of Outback Mates failing to control the AGS function properly,
I forwarded a few of the recent posts to one of our off-grid clients who has
a two-year-old quad-stack with 4.4kW PV and a 20kW Onan generator with
two-wire start. This client is very sharp. He sent a description of the
solution that worked for him. He has not swapped his Mate for a newer one.
Allan at PosE
 
-----Original Message-----
From:  
 

I assumed that it was a software bug, so I did my best to force the software
to "rethink."  First, I tried unplugging the Mate and plugging it back in.
That did not work.  Then I did this, and it has been working fine since:
1. put generator AGS in manual-off;
2. reset the setpoints away from where they were, including setting the 2
minute point above where the batteries were currently sitting so I could
monitor whether the auto-start was working;
3. put AGS to "auto" - exit with "okay";
4. found that the generator started properly;
5. let the generator run till it turned off by itself;
6. reset the setpoints back to the settings I actually wanted them at;
7. turn off AGS and turn AGS back on.
Also, on the various AGS pages, even if a setting is what I want it to be, I
always hit "okay" instead of just moving past it.
Seems that Outback ought to test my simple fix and if it works consistently,
put out at least a bulletin on it.  But of course, we still don't know how
it got stuck in that bug.
-fred

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