[RE-wrenches] Optics will not accept remote programming

[maxfieldsolar at hotmail.com]

I've seen something similar if there was a firmware mismatch... the mate3s had a newer firmware and the inverters had an older firmware. As was stated before, make sure that everything has the latest firmware.

Otherwise, I wouldn't know where to go after that.

Cheers,
Kienan


Maxfield Solar
maxfieldsolar at hotmail.com<mailto:maxfieldsolar at hotmail.com>
(801) 631-5584 (Cell)
________________________________
From: RE-wrenches <re-wrenches-bounces at lists.re-wrenches.org> on behalf of William Miller via RE-wrenches <re-wrenches at lists.re-wrenches.org>
Sent: Friday, April 22, 2022 2:13 PM
To: RE-wrenches <re-wrenches at lists.re-wrenches.org>
Cc: William Miller <william at millersolar.com>
Subject: [RE-wrenches] Optics will not accept remote programming


Friends:



I installed a Radian AC coupled system a few months ago.  We are trying to dial it in to work with a Blue Planet battery system.



I cannot make any adjustments remotely through Optics.  Once in a while if I reset the gateway I can change one setting, but rarely does it succeed.  The little wheel turns for a couple of minutes and then I get a failure dialog box.



I was told to power cycle the Mate.  This did not solve the problem.



Has anyone else experienced this?



Thanks for any input.



William



Miller Solar

17395 Oak Road, Atascadero, CA 93422

805-438-5600

www.millersolar.com<http://www.millersolar.com/>

CA Lic. 773985




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