[RE-wrenches] factory module damage, has anyone seen this?
Benn Kilburn
benn at skyfireenergy.com
Tue Nov 10 13:47:26 EST 2020
Jay,
If they say it is “within tolerance”, do they have “specs” to show that?
And if it is, and they do ....then is it causing you grief (making adjoining mods look flush)?
Benn Kilburn
SkyFire Energy
780-906-7807
> On Nov 5, 2020, at 11:53 AM, Jay <jay.peltz at gmail.com> wrote:
>
> I wanted to give a final update as to this issue
>
> Canadian solar drew the line with “ it’s within tolerance, not a warranty issue”
>
> So I’m out of options from them. Quite disappointed and I won’t buy them again.
>
> My distributor was great and with their discount I feel a bit better.
>
> But any kind of return wasn’t on the table.
>
> Thanks
>
> Jay
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