[RE-wrenches] factory module damage, has anyone seen this?

[jay]

Hi Benn

I never got the specs that they said it was within.  But the distributor assures me its true.  

The modules are not up yet, and they won’t really be visible, but yea they should be flat and on plane.  It will bug me that there is a bow to them. But its a done deal now.

jay

> On Nov 10, 2020, at 11:47 AM, Benn Kilburn <benn at skyfireenergy.com> wrote:
> 
> Jay,
> If they say it is “within tolerance”, do they have “specs” to show that? 
> And if it is, and they do ....then is it causing you grief (making adjoining mods look flush)?
> 
> 
> Benn Kilburn
> SkyFire Energy
> 780-906-7807
> 
>> On Nov 5, 2020, at 11:53 AM, Jay <jay.peltz at gmail.com> wrote:
>> 
>> I wanted to give a final update as to this issue 
>> 
>> Canadian solar drew the line with “ it’s within tolerance, not a warranty issue”
>> 
>> So I’m out of options from them. Quite disappointed and I won’t buy them again. 
>> 
>> My distributor was great and with their discount I feel a bit better. 
>> 
>> But any kind of return wasn’t on the table. 
>> 
>> Thanks
>> 
>> Jay
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