[RE-wrenches] Conext Gateway Control

[Mac Lewis]

Hi Wrenches,

I am working with Schneider on this but I haven't heard back in a few days
so I thought I'd put it out to the list to see if anyone else has worked
through this.

We recently installed our first Conext Gateway in hopes of getting better
monitoring and control through Insight 2 portal.  We installed it on an XW
5548, AGS, Batt Mon, HV-MPPT charge controller ~ 4 years old.

For some reason, we cannot make changes to the system via the portal.  The
monitoring is much better but the control isn't functional.  When I make a
parameter change, it asks for the username and password but then gives this
error every time:
[image: image.png]

I verified that I am entering the Gateway admin username and the new
password that I assigned.  I can log into it locally, directly through the
Access Pt functionality.

Any suggestions?  Schneider isn't responding and its a snow cat ride to get
into the site.

Thanks



-- 



Mac Lewis

*"Yo solo sé que no sé nada." -Sócrates*
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