[RE-wrenches] SolarEdge reliability declining...???

[Andrew]

Hey Howard,

                We have started to notice this as well, we recently got 2
DOA inverters(new setapps) in a row for the same client.They were not happy
either. I have also noticed their tech support has also gotten worse with
huge wait times or call backs days later. I really enjoy their equipment but
it's a bummer that their quality has gone done hill.

 

 

Andrew Perkins

Greenwired

P: 707-923-2001 ext. 100

1150 #1 Evergreen Rd

Redway, CA 95560

www.greenwired.com

Description: signature

 

 

 

From: RE-wrenches [mailto:re-wrenches-bounces at lists.re-wrenches.org] On
Behalf Of Howard Arey
Sent: Wednesday, July 24, 2019 7:37 AM
To: 'RE-wrenches'
Subject: [RE-wrenches] SolarEdge reliability declining...???

 

Have any of you seen significant declines in SolarEdge inverter reliability?

We are having more inverter failures that at any time in the past five years
of installing SolarEdge. Lots of Code 181 hardware failures mostly in the
latest SetApp inverters (the ones without displays.)

To compound matters, the RMA process is getting way too long and we are
waiting appx 3 weeks on average to receive a replacement. Customers
definitely not happy.

What are you all seeing?

 

Howard "Scot" Arey

Owner, Solar CenTex

NABCEP Certified PV Installation Professional

254-300-1228

scot.arey at solarcentex.com

 

www.solarcentex.com <http://www.solarcentex.com/> 

https://www.facebook.com/SolarCentex

Solar Centex Logo - No Back

 

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