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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Hey Howard,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> We have started to notice this as well, we recently got 2 DOA inverters(new setapps) in a row for the same client…They were not happy either. I have also noticed their tech support has also gotten worse with huge wait times or call backs days later. I really enjoy their equipment but it’s a bummer that their quality has gone done hill.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Andrew Perkins<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Greenwired<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>P: 707-923-2001 ext. 100<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>1150 #1 Evergreen Rd<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Redway, CA 95560<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>www.greenwired.com<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><img width=170 height=50 id="Picture_x0020_2" src="cid:image003.png@01D54200.28BBFEE0" alt="Description: signature"></span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> RE-wrenches [mailto:re-wrenches-bounces@lists.re-wrenches.org] <b>On Behalf Of </b>Howard Arey<br><b>Sent:</b> Wednesday, July 24, 2019 7:37 AM<br><b>To:</b> 'RE-wrenches'<br><b>Subject:</b> [RE-wrenches] SolarEdge reliability declining...???<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Have any of you seen significant declines in SolarEdge inverter reliability?<br><br>We are having more inverter failures that at any time in the past five years of installing SolarEdge. Lots of Code 181 hardware failures mostly in the latest SetApp inverters (the ones without displays.)<br><br>To compound matters, the RMA process is getting way too long and we are waiting appx 3 weeks on average to receive a replacement. Customers definitely not happy…<br><br>What are you all seeing?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b>Howard “Scot” Arey<o:p></o:p></b></p><p class=MsoNormal>Owner, Solar CenTex<o:p></o:p></p><p class=MsoNormal>NABCEP Certified PV Installation Professional<o:p></o:p></p><p class=MsoNormal>254-300-1228<o:p></o:p></p><p class=MsoNormal><a href="mailto:scot.arey@solarcentex.com">scot.arey@solarcentex.com</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><a href="http://www.solarcentex.com/">www.solarcentex.com</a><o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><a href="https://www.facebook.com/SolarCentex">https://www.facebook.com/SolarCentex</a><u><span style='color:#0563C1'><o:p></o:p></span></u></p><p class=MsoNormal><img border=0 width=167 height=167 id="Picture_x0020_1" src="cid:image004.png@01D54200.28BBFEE0" alt="Solar Centex Logo - No Back"><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>