[RE-wrenches] Schneider tech support AWOL?

[Glenn Burt]

Vince,We were asked not to share that information...Sent from my Verizon LG Smartphone------ Original message------From: Vince McClellanDate: Fri, Apr 5, 2019 5:28 PMTo: RE-wrenches;Cc: Subject:Re: [RE-wrenches] Schneider tech support AWOL?Hi Kevin Frustrating isn’t it. Try calling the tech support line and then enter the number 8. You should get a real person.On Apr 5, 2019, at 12:34 PM, Kevin Pegg <KPegg at energyalternatives.ca> wrote:








Hi Wrenches, 
 
Curious if anyone has had any response from Schneider renewable energy tech support of late? I have submitted 4 cases over the last 3 weeks, couple warranty claims, couple tech questions - and have had absolutely zero response. 
 
My clients are starting to get irritated, and it is wasting much time. 
 
Kevin
 



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