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<div style="font-size: 10pt;"><div dir="auto">Vince,</div><div dir="auto">We were asked not to share that information...</div><div dir="auto"><br></div><div dir="auto"><br></div><div dir="auto"><br></div><div><div dir="auto" font-size:9pt;"=""><i>Sent from my Verizon LG Smartphone</i></div></div></div><div style="font-size: 10pt;"><div id="LGEmailHeader" dir="auto"><div dir="auto"><br></div><div dir="auto">------ Original message------</div><div dir="auto"><b>From: </b>Vince McClellan<vince@solarenergydesign.com></vince@solarenergydesign.com></div><div dir="auto"><b>Date: </b>Fri, Apr 5, 2019 5:28 PM</div><div dir="auto"><b>To: </b>RE-wrenches;</div><div dir="auto"><b>Cc: </b></div><div dir="auto"><b>Subject:</b>Re: [RE-wrenches] Schneider tech support AWOL?</div><div dir="auto"><br></div></div><div dir="auto"><div dir="ltr"></div><div dir="ltr">Hi Kevin </div><div dir="ltr">Frustrating isn\u2019t it. Try calling the tech support line and then enter the number 8. You should get a real person.</div><div dir="ltr"><br></div><div dir="ltr"><br>On Apr 5, 2019, at 12:34 PM, Kevin Pegg <<a href="mailto:KPegg@energyalternatives.ca">KPegg@energyalternatives.ca</a>> wrote:<br><br></div><blockquote type="cite"><div dir="ltr">
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<div>Hi Wrenches, </div>
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<div>Curious if anyone has had any response from Schneider renewable energy tech support of late? I have submitted 4 cases over the last 3 weeks, couple warranty claims, couple tech questions - and have had absolutely zero response. </div>
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<div>My clients are starting to get irritated, and it is wasting much time. </div>
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<div>Kevin</div>
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