[RE-wrenches] Schneider tech support AWOL?

[Watt Bradshaw]

Hi Wrenches, 

       How do I get access to the wrenches "bitching" list. My colleagues
experiences with our various suppliers is important information. Thanks

Watt Bradshaw

President

Blue Ridge Energy Company

Renewable designer/installer since 1978

 

From: RE-wrenches [mailto:re-wrenches-bounces at lists.re-wrenches.org] On
Behalf Of chris at OasisMontana.com
Sent: Friday, April 5, 2019 1:30 PM
To: 'RE-wrenches'
Subject: Re: [RE-wrenches] Schneider tech support AWOL?

 

Good luck with that.  We've had similar issues; I've called and talked to
their engineers (to get questions answered); they say they'll call back, but
I never hear from anyone.  I did get a response from their on-line form; it
took two+ weeks.

 

(Maybe this should be on the Wrenches 'bitching' list).

 

 

Chris Daum

Oasis Montana Inc.

406-777-4309 or 4321

406-777-4309 fax

www.oasismontana.com 

 

 

 

From: RE-wrenches <re-wrenches-bounces at lists.re-wrenches.org> On Behalf Of
Kevin Pegg
Sent: Friday, April 5, 2019 10:34 AM
To: RE-wrenches <re-wrenches at lists.re-wrenches.org>
Subject: [RE-wrenches] Schneider tech support AWOL?

 

Hi Wrenches, 

 

Curious if anyone has had any response from Schneider renewable energy tech
support of late? I have submitted 4 cases over the last 3 weeks, couple
warranty claims, couple tech questions - and have had absolutely zero
response. 

 

My clients are starting to get irritated, and it is wasting much time. 

 

Kevin

 

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