[RE-wrenches] Schneider tech support AWOL?

[chris at OasisMontana.com]

Good luck with that.  We've had similar issues; I've called and talked to
their engineers (to get questions answered); they say they'll call back, but
I never hear from anyone.  I did get a response from their on-line form; it
took two+ weeks.
 
(Maybe this should be on the Wrenches 'bitching' list).
 
 
Chris Daum
Oasis Montana Inc.
406-777-4309 or 4321
406-777-4309 fax
www.oasismontana.com <http://www.oasismontana.com>  
 
 
 
From: RE-wrenches <re-wrenches-bounces at lists.re-wrenches.org> On Behalf Of
Kevin Pegg
Sent: Friday, April 5, 2019 10:34 AM
To: RE-wrenches <re-wrenches at lists.re-wrenches.org>
Subject: [RE-wrenches] Schneider tech support AWOL?
 
Hi Wrenches, 
 
Curious if anyone has had any response from Schneider renewable energy tech
support of late? I have submitted 4 cases over the last 3 weeks, couple
warranty claims, couple tech questions - and have had absolutely zero
response. 
 
My clients are starting to get irritated, and it is wasting much time. 
 
Kevin
 
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