[RE-wrenches] SolarEdge Contact

[Kirk Herander]

Jason,
Please contact me off list.

I just went through this last week. And even my inside tech could not make
it work. Their transfer procedure is totally f'ed up.

Both you and the customer must sign up for a new "customer" number. Then
the online paperwork will be accepted and create a transfer case #.



On Tue, May 5, 2026 at 8:47 PM Jason Szumlanski via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

> Does anyone have a good inside SolarEdge contact that can assist me with
> their abysmal customer service department?
>
> I was just told that the only way to get access to a new clients
> monitoring system is to get the original contractor to turn it over to
> me. That original contractor? The bankrupt Titan Solar.
>
> The homeowner was never granted monitoring access years ago.
>
> SolarEdge has become impossible to work with. I don't know how they are
> still in business.
>
> Jason Szumlanski
> Florida Solar Design Group
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-- 


*Kirk Herander / **kirkh at vermont.solar <kirkh at vermont.solar>*

*Owner|Principal, VT Solar, LLC*

*Celebrating our 35th Anniversary 1991-2026!!*

dba Vermont Solar Engineering

802.559.1225
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