[RE-wrenches] Solaredge/LG

[Michael Morningstar]

Wrenches,
I'm in unfamiliar territory here. I got a call from someone who has a
Solaredge/LG Chem system. Here is what they are saying:

Solomon says our solar panels are charging the LG battery but somewhere
there is no connection from the LG battery to power our house when we need
the battery back up.  When there is a power outage we have no back up power
to the house.  When the system was first installed we got maybe 30 minutes
of back up power once and then after that it was dead, and it just stopped
charging or giving us any back up power at all.

The LG battery was recalled and we assumed that was why it hadn’t worked-
we had it replaced about two years ago and we can see that it is getting
charged by our panels but we do not get any back up power to the house when
there is a power outage.

I have zero experience with either Solaredge or LG and could use some
advise to know where to start or what to look for when I go out to
troubleshoot.

Thanks,
Michael

-- 

Michael Morningstar


Morningstar Electric Inc

PO Box 1494

Mount Shasta, CA 96067

530-921-0560

CSLB 1116835

mjmorningstar at gmail.com
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