[RE-wrenches] SolarEdge Logistics or Upper Mangament contact info

[Lou Russo]

Good point.
Me with no sense of life outside my world, emailed the COO in Tel-Aviv this
morning. Ughh.
In my defence, the inverter is probably sitting in a warehouse in Texas
somewhere.

Aloha,
Lou Russo
Spree Solar Systems LLC
C-34322



On Thu, Jun 26, 2025 at 4:20 AM Glenn <glenn.burt at glbcc.com> wrote:

> Well, un their defense, they do have a war going on....
>
> -Glenn
>
> On Jun 26, 2025 09:50, Lou Russo via RE-wrenches <
> re-wrenches at lists.re-wrenches.org> wrote:
>
> Aloha All,
>
> Anyone got a good contact inside Solaredge they would care to share
> off-list?
>
> I need to talk to someone who can make stuff happen. Support and
> their management team can not handle my simple request for a firm ETA or
> the promise of expedited service for this one support ticket and it is
> becoming a big problem for me and my client.
>
> It is about getting a RMA replacement inverter sent out in a timely
> manner, not the 1-2 months it has been taking or at the minimum a firm ETA.
> I have been wrestling with them for 15 days now. The RMA was approved on
> June 11th. A real-estate deal hangs in the balance. Ughh.
>
> Aloha,
> Lou Russo
> Spree Solar Systems LLC
> C-34322
>
>
>
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