[RE-wrenches] Outback AGS issue

[William Miller]

Jeremy:

I would absolutely get a Mate 3S and connect it to the internet.

I would absolutely pray that Optics remains on line.

With a 3S and Optics you can trouble shoot this problem from your bed.

To be safe, make sure the outboard relay is in good condition.

Without internet, any flavor of Mate3 will provide event logs so when you
show up you have a hint at what happened in your absence.

Good luck.

William Miller
Miller Solar.com
805-438-5600
www.millersolar.com


On Mon, Jun 2, 2025 at 1:18 PM Jeremy Rodriguez via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

> Wrenches
> I’ve got an original MATE ( tan oval )
> , dual VFX set up that will not start before the inverter reaches LBCO, I
> believe. I need to confirm the actual inverter error.
> I tested the AGS function and it did start with the 2 min trigger VDC, and
> stop after the set Absorb time was reached.
> The customer reported that two days later, they lost power and the
> generator had failed to start.
> I am thinking now to try a new MATE3SL
> Is this the best next step to try and get this problem solved ?  Any other
> testing suggestions?
> New Generac Ecogen
>
> Regards,
>
> Jeremy Rodriguez
> Solar Installation / Design
> All Solar, Inc.
> 1453 M St.
> Penrose Colorado 81240
>
> Sent by Jeremy's iPhone. Sorry for typos and shorthand.
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