[RE-wrenches] Sunny Portal

[Dave Tedeyan]

As of a couple weeks ago, when you try to login, you should get redirected
to sign up for an SMA ID. You need to go through this to log on to the SMA
websites.

Cheers,
Dave

On Tue, Dec 3, 2024, 5:45 AM david quattro via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

>   SMA monitoring is alive and well. They did migrate to a new platform.
> It’s called EnnexOS. Depending on the age of your install it might need
> some attention getting you to the new OS. If it's a commercial install you
> will have to upgrade to their new Datalogger, as the old ClusterController
> isn’t compatible.
>     With persistence and patience, my experience with SMA remains great.
>
>
>
> On Tue, Dec 3, 2024 at 2:25 AM William Miller via RE-wrenches <
> re-wrenches at lists.re-wrenches.org> wrote:
>
>> Friends:
>>
>>
>>
>> I am unable to log onto the SMA Sunny Portal.  I called tech support and
>> received some vague information about a new server and “merging accounts”
>> but when pressed for details I was provided none.  I was told my problem
>> would be escalated to a second level but it’s been almost a week and I have
>> not heard a thing.
>>
>>
>>
>> Anyone else having problems with Sunny Portal?  What is this world of
>> ours coming to? It seems tech support is falling apart in every product
>> line.
>>
>>
>>
>> William Miller
>>
>>
>>
>> Miller Solar
>>
>> 17395 Oak Road, Atascadero, CA 93422
>>
>> 805-438-5600
>>
>> www.millersolar.com
>>
>> CA Lic. 773985
>>
>>
>>
>>
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