[RE-wrenches] Sunny Portal

[david quattro]

  SMA monitoring is alive and well. They did migrate to a new platform.
It’s called EnnexOS. Depending on the age of your install it might need
some attention getting you to the new OS. If it's a commercial install you
will have to upgrade to their new Datalogger, as the old ClusterController
isn’t compatible.
    With persistence and patience, my experience with SMA remains great.



On Tue, Dec 3, 2024 at 2:25 AM William Miller via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

> Friends:
>
>
>
> I am unable to log onto the SMA Sunny Portal.  I called tech support and
> received some vague information about a new server and “merging accounts”
> but when pressed for details I was provided none.  I was told my problem
> would be escalated to a second level but it’s been almost a week and I have
> not heard a thing.
>
>
>
> Anyone else having problems with Sunny Portal?  What is this world of ours
> coming to? It seems tech support is falling apart in every product line.
>
>
>
> William Miller
>
>
>
> Miller Solar
>
> 17395 Oak Road, Atascadero, CA 93422
>
> 805-438-5600
>
> www.millersolar.com
>
> CA Lic. 773985
>
>
>
>
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