<div dir="auto">As of a couple weeks ago, when you try to login, you should get redirected to sign up for an SMA ID. You need to go through this to log on to the SMA websites.<div dir="auto"><br></div><div dir="auto">Cheers,</div><div dir="auto">Dave</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Dec 3, 2024, 5:45 AM david quattro via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto">  SMA monitoring is alive and well. They did migrate to a new platform. It’s called EnnexOS. Depending on the age of your install it might need some attention getting you to the new OS. If it's a commercial install you will have to upgrade to their new Datalogger, as the old ClusterController isn’t compatible. </div><div dir="auto">    With persistence and patience, my experience with SMA remains great.</div><div dir="auto"><br></div><div dir="auto"><br></div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Dec 3, 2024 at 2:25 AM William Miller via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank" rel="noreferrer">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-size:12pt;font-family:Verdana,sans-serif">Friends:</span></p><p class="MsoNormal"><span style="font-size:12pt;font-family:Verdana,sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:12pt;font-family:Verdana,sans-serif">I am unable to log onto the SMA Sunny Portal.  I called tech support and received some vague information about a new server and “merging accounts” but when pressed for details I was provided none.  I was told my problem would be escalated to a second level but it’s been almost a week and I have not heard a thing.</span></p><p class="MsoNormal"><span style="font-size:12pt;font-family:Verdana,sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:12pt;font-family:Verdana,sans-serif">Anyone else having problems with Sunny Portal?  What is this world of ours coming to? It seems tech support is falling apart in every product line.</span></p><p class="MsoNormal"><span style="font-size:12pt;font-family:Verdana,sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:12pt;font-family:Verdana,sans-serif">William Miller</span></p><p class="MsoNormal"><span style="font-size:12pt;font-family:Verdana,sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">Miller Solar</span></p><p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">17395 Oak Road, Atascadero, CA 93422</span></p><p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">805-438-5600</span></p><p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"><a href="http://www.millersolar.com/" style="font-family:Arial,sans-serif" target="_blank" rel="noreferrer">www.millersolar.com</a></span></p><p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">CA Lic. 773985</span></p><p class="MsoNormal"> </p><p class="MsoNormal"> </p></div></div>
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