[RE-wrenches] Mate 3 programming issues

[William Miller]

No, although I have tried. I have left messages for weeks but no response.


William Miller
Miller Solar.com
805-438-5600
www.millersolar.com


On Thu, Jul 18, 2024 at 2:56 PM Bruce Erickson <bruce at mendocinosolar.com>
wrote:

> Speaking of OB tech support, I was on hold for two hours yesterday, then
> gave up. Has anyone gotten a live response lately?
>
> Bruce Erickson
> Mendocino Solar Service
> 707-937-1701
> PO Box 1252
> Mendocino, CA 95460
>
>
>
> "Serving the Solar System"
>
>
>
>
>
> On Jul 18, 2024, at 2:34 PM, Jay via RE-wrenches <
> re-wrenches at lists.re-wrenches.org> wrote:
>
> Hi jim.
>
> William
> Might be right, but what equipment do you have on this system?
>
> Doing a cat 5 unplug,plug back might help
>
> Jay
>
>
>
> On Jul 18, 2024, at 3:18 PM, William Miller via RE-wrenches <
> re-wrenches at lists.re-wrenches.org> wrote:
>
> 
> Jim:
>
> You may be logged in as a limited access user. Try logging in as
> installer.
>
> William Miller
> Miller Solar.com
> 805-438-5600
> www.millersolar.com
>
>
> On Thu, Jul 18, 2024 at 2:12 PM Jim Gowdy via RE-wrenches <
> re-wrenches at lists.re-wrenches.org> wrote:
>
>> I'm having issues trying to set this Mate 3 controller to default
>> settings on a system I haven't worked on before.  Things I'm noticing is
>> under my MAIN MENU-SETTINGS-INVERTER my only choice is "SEARCH" and no
>> other menu options.  Also under MAIN MENU-SETTINGS-MATE3s my only choices
>> are AGS, data logging, flextime schedule, and optics auto reboot interval.
>> I've done some research online and it seems like user options have been
>> limited.  I've got a call into tech support, but no response yet.  Does
>> anyone have any advice?
>>
>> --
>> Jim with Gowdy Electric
>> Cambria, Ca 93428
>> business  805 927 2630
>> cell  805 975 5279
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