[RE-wrenches] Mate 3 programming issues

[Bruce Erickson]

Speaking of OB tech support, I was on hold for two hours yesterday, then gave up. Has anyone gotten a live response lately?

Bruce Erickson
Mendocino Solar Service
707-937-1701 
PO Box 1252
Mendocino, CA 95460
 


"Serving the Solar System"





> On Jul 18, 2024, at 2:34 PM, Jay via RE-wrenches <re-wrenches at lists.re-wrenches.org> wrote:
> 
> Hi jim. 
> 
> William
> Might be right, but what equipment do you have on this system?
> 
> Doing a cat 5 unplug,plug back might help
> 
> Jay
> 
> 
> 
>> On Jul 18, 2024, at 3:18 PM, William Miller via RE-wrenches <re-wrenches at lists.re-wrenches.org> wrote:
>> 
>> 
>> Jim:
>> 
>> You may be logged in as a limited access user. Try logging in as installer. 
>> 
>> William Miller
>> Miller Solar.com
>> 805-438-5600
>> www.millersolar.com <http://www.millersolar.com/>
>> 
>> 
>> On Thu, Jul 18, 2024 at 2:12 PM Jim Gowdy via RE-wrenches <re-wrenches at lists.re-wrenches.org <mailto:re-wrenches at lists.re-wrenches.org>> wrote:
>> I'm having issues trying to set this Mate 3 controller to default settings on a system I haven't worked on before.  Things I'm noticing is under my MAIN MENU-SETTINGS-INVERTER my only choice is "SEARCH" and no other menu options.  Also under MAIN MENU-SETTINGS-MATE3s my only choices are AGS, data logging, flextime schedule, and optics auto reboot interval.  I've done some research online and it seems like user options have been limited.  I've got a call into tech support, but no response yet.  Does anyone have any advice?
>> 
>> -- 
>> Jim with Gowdy Electric
>> Cambria, Ca 93428
>> business  805 927 2630
>> cell  805 975 5279
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