[RE-wrenches] REC modules - review?

[Sam Haraldson]

Our experience with REC is similar to previous respondents.  We almost
solely installed REC modules for the better part of a few years and have
over 12,000 (4.31 mW) of them in the field.  Ironically enough our first
warranty claim for one was a couple weeks ago (failed diode).  The
information submission process involved multiple email exchanges (partially
due to lack of proper information provided by our technician but also
partially due to REC requesting further information they didn't initially
ask for).  That was a minor stumbling block and the issue was resolved
quickly.  They didn't mail a new module but instead provided us a credit so
we can pick up a replacement at the local Greetech distribution facility
which is pretty handy.  Not sure yet about labor reimbursement.

Sincerely,
Sam


[image: OnSite Energy]
<https://www.google.com/url?q=https://onsiteenergyinc.com/&source=gmail-html&ust=1677085494759000&usg=AOvVaw2NN36GoM1sjnS4RdC8Svt->

SAM HARALDSON
Operations Specialist
(406) 551-6135
1515 N. Rouse Ave Bozeman, MT 59715
Locally owned and operated since 2012
[image: B Corporation]
<https://www.google.com/url?q=https://onsiteenergyinc.com/bcorp&source=gmail-html&ust=1677085494759000&usg=AOvVaw0EluC1lXtz2KlRFag-htKe>
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