[RE-wrenches] Schneider Tech Support

[Vince McClellan]

Hi Michael
I appreciate the info. I'll give that a try tomorrow. Even though I haven't
used Schneider equipment much in the last few years, I still have a bunch
of systems out there with their products.


Vince McClellan

Energy Design

NABCEP PV Installation Professional

p. (541) 485-8122  f. (541) 338-8202

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On Mon, Oct 23, 2023 at 5:36 PM Michael Morningstar via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

> Vince,
> You'll want to  register with them and get the "special number". You'll
> also get the grid code password. I tried reaching them two weeks ago and
> last week and couldn't get through. Kinda bummed as Schneider has been my
> go to for several years.
>
> On Mon, Oct 23, 2023 at 5:29 PM Vince McClellan via RE-wrenches <
> re-wrenches at lists.re-wrenches.org> wrote:
>
>> Hello
>> Have any of you been in contact with tech support at Schneider? I haven't
>> worked with their equipment in several years. I'm working on repairing
>> another contractor's system, and when I tried to call tech support in the
>> middle of the day, no one answered the call. I remember several years ago
>> there was a special number to press once you were in the Schneider tech
>> support answering system, but if you followed the prompts you wouldn't
>> actually get to tech support.
>>
>> Thanks in advance to anyone who can help,
>>
>> Vince McClellan
>>
>> Energy Design
>>
>> NABCEP PV Installation Professional
>>
>> p. (541) 485-8122  f. (541) 338-8202
>>
>> If you have received this email and are not the intended recipient,
>> please delete this email. Copying or using any part, content, or attachment
>> of this email is strictly prohibited.
>>
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>
> --
>
> Michael Morningstar
>
>
> Morningstar Electric
>
> PO Box 1494
>
> Mount Shasta, CA 96067
>
> 530-921-0560
>
> mjmorningstar at gmail.com
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