[RE-wrenches] Schneider Tech Support

[Dave Angelini Offgrid Solar]

Dave Angelini Offgrid Solar
"we go where powerlines don't"
    [1]https://offgridsolar1.com/ [2]  [1]
e-mail  offgridsolar at sti.net
text 209 813 0060

On 2023-10-23 8:16 pm, Vince McClellan via RE-wrenches wrote:

> Hi Michael
> I appreciate the info. I'll give that a try tomorrow. Even though I 
> haven't used Schneider equipment much in the last few years, I still 
> have a bunch of systems out there with their products.
> 
> Vince McClellan
> 
> Energy Design
> 
> NABCEP PV Installation Professional
> 
> p. (541) 485-8122  f. (541) 338-8202
> 
> If you have received this email and are not the intended recipient, 
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> On Mon, Oct 23, 2023 at 5:36 PM Michael Morningstar via RE-wrenches 
> <re-wrenches at lists.re-wrenches.org> wrote:
> Vince,
> You'll want to  register with them and get the "special number". You'll 
> also get the grid code password. I tried reaching them two weeks ago 
> and last week and couldn't get through. Kinda bummed as Schneider has 
> been my go to for several years.
> 
> On Mon, Oct 23, 2023 at 5:29 PM Vince McClellan via RE-wrenches 
> <re-wrenches at lists.re-wrenches.org> wrote:
> 
> Hello
> Have any of you been in contact with tech support at Schneider? I 
> haven't worked with their equipment in several years. I'm working on 
> repairing another contractor's system, and when I tried to call tech 
> support in the middle of the day, no one answered the call. I remember 
> several years ago there was a special number to press once you were in 
> the Schneider tech support answering system, but if you followed the 
> prompts you wouldn't actually get to tech support.
> 
> Thanks in advance to anyone who can help,
> 
> Vince McClellan
> 
> Energy Design
> 
> NABCEP PV Installation Professional
> 
> p. (541) 485-8122  f. (541) 338-8202
> 
> If you have received this email and are not the intended recipient, 
> please delete this email. Copying or using any part, content, or 
> attachment of this email is strictly prohibited.
> 
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> --
> 
> Michael Morningstar
> 
> Morningstar Electric
> 
> PO Box 1494
> 
> Mount Shasta, CA 96067
> 
> 530-921-0560
> 
> mjmorningstar at gmail.com
> 
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Links:
------
[1] http://members.sti.net/offgridsolar/
[2] https://offgridsolar1.com/
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