[RE-wrenches] XW Pro failures

[Michael Morningstar]

Funny you should say that. One that I just installed is acting weird and
sounds horrible. Waited an hour on the phone for tech support to no avail.
Will be a really long drive back to sort things out. Never had an XW with
issues before.

On Thu, Oct 12, 2023 at 9:29 PM Kevin Pegg via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

> Hello Wrenches,
>
>
>
> Curious if anyone else is dealing with failed Schnieder XW PRO6848’s this
> year? In recent months I’ve had 2 DOA (one producing 180/360VAC; one
> charger had this nasty building THD and ugly noise until it tripped out),
> and 2 fail after few weeks in service. One charger just failed, and another
> have yet to take the long drive to figure out but it’s gone dark.
>
>
>
> I’ve sold, serviced, and installed 100’s of XW’s starting with Beta 001
> and can’t think of any that just failed like of recent. Unplanned return
> service calls are costly as we all know. Tech support has been wildly
> inconsistent and presently unresponsive.
>
>
>
> Thanks,
>
>
>
> Kevin Pegg
>
> EA Energy Alternatives Ltd.
>
> Telkwa, BC  V0J 2X2
>
>
>
>
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-- 

Michael Morningstar


Morningstar Electric

PO Box 1494

Mount Shasta, CA 96067

530-921-0560

mjmorningstar at gmail.com
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