[RE-wrenches] XW Pro failures

[Lou Russo]

I had a 7 year-old one die 1.5 months ago.
F41 APS Under Voltage.
No ugly sounds. Just no power.
I don't have many out there but this is the first.


Aloha,

Lou Russo
(808) 345 6762



On Fri, Oct 13, 2023 at 4:47 AM Michael Morningstar via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

> Funny you should say that. One that I just installed is acting weird and
> sounds horrible. Waited an hour on the phone for tech support to no avail.
> Will be a really long drive back to sort things out. Never had an XW with
> issues before.
>
> On Thu, Oct 12, 2023 at 9:29 PM Kevin Pegg via RE-wrenches <
> re-wrenches at lists.re-wrenches.org> wrote:
>
>> Hello Wrenches,
>>
>>
>>
>> Curious if anyone else is dealing with failed Schnieder XW PRO6848’s this
>> year? In recent months I’ve had 2 DOA (one producing 180/360VAC; one
>> charger had this nasty building THD and ugly noise until it tripped out),
>> and 2 fail after few weeks in service. One charger just failed, and another
>> have yet to take the long drive to figure out but it’s gone dark.
>>
>>
>>
>> I’ve sold, serviced, and installed 100’s of XW’s starting with Beta 001
>> and can’t think of any that just failed like of recent. Unplanned return
>> service calls are costly as we all know. Tech support has been wildly
>> inconsistent and presently unresponsive.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> Kevin Pegg
>>
>> EA Energy Alternatives Ltd.
>>
>> Telkwa, BC  V0J 2X2
>>
>>
>>
>>
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>
> --
>
> Michael Morningstar
>
>
> Morningstar Electric
>
> PO Box 1494
>
> Mount Shasta, CA 96067
>
> 530-921-0560
>
> mjmorningstar at gmail.com
>
>
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