[RE-wrenches] Fwd: Schneider SCP / MPPT 80 600 / XW+ / Gateway questions

Tue Jun 13 06:26:37 PDT 2023

Greg its a pain, i agree, a few things I have done to help me w/ Schnieder’s love of passwords. 
In my phone, my personal “Insight Cloud" log in info, and the password for the client’s system on location Insight, so that site is accessible to you. I will also take a picture & file the info, MAC address etc. on the back of your client’s insight to my phone under that clients contact info. This way tech support can get access if there is an issue.

Under Schnieder call center & their #; I put the password for “Grid Code” access.
 PW is;   XWproGridCodes     Off grid setting is 1547-2003
 IF you visit the site you should upgrade the firmware on BOTH the “Insight & XWP”. This will be the first question Tech support will ask you for. Make sure that IF you are doing a FW upgrade DO IT Locally AND use bypass & manually start the Generator. IF you don’t, as the XWP is updating the FW it will turn off power to your insight and then it really can be interesting.
Once again grid codes have to be reset, IF you will be resetting the inverters to “factory defaults” select RESET ALL. 
Once things are up & running you are able to view each individual component  as well as an overview. Remote access thru the Cloud there is a time limit on accessibility, & there is a time delay on settings except on the “live” mode. 
Yeah I bring 2 computers so I can look at the manual and use the other for insight access.
I still have issues probably I am using a older computer and my skills using a computer are quite limited. I have asked Schnieder for an option to purchase the XWP manual but that apparently fell on deaf ears. 
There is I believe a time limit for the warrantee registration i think 60 days so be aware of that too.
I think there is a demo mode on the Insight that one can play with & tech support is usually quite helpful. Unfortunately Schnieder believes that their systems will be installed where internet and phone service is available.  NOT SO

> On Jun 13, 2023, at 5:08 AM, Greg via RE-wrenches <re-wrenches at lists.re-wrenches.org> wrote:
> 
> 
> 
> Greg Egan
> 
> Begin forwarded message:
> 
>> From: greg egan <greg at remotepowerinc.com>
>> Date: June 11, 2023 at 8:12:59 PM AKDT
>> To: re-wrenches-request at lists.re-wrenches.org
>> Subject: Re: Schneider SCP / MPPT 80 600 / XW+ / Gateway questions
>> 
>>  Dave, thanks for the info.  I did read the manual and saw the reference to the IEE Region.  Since the PW wasn't important enough for Schneider to put in the installation manual, and the Model is listed XW Pro 6848 NA (north america?) I figured we were in the right Region and moved on.  Any idea what the IEE Region code affects?    
>> 
>> I'm also looking for answers to connecting to the modbus registers and being able to pull data from all the devices on the network.  I will ping Schneider Tech support again.  Any info I get I will share with the list.  
>> 
>> I have to say that since these XW pros have been installed a week ago they've performed flawlessly.  Hoping for many years of good performance for this very patient customer!
>> 
>> All the best,
>> 
>> Greg Egan
>> Remote Power Inc.
>> Fairbanks, AK
>> 
>> 
>> 
>> 
>> Dave Angelini Offgrid Solar via RE-wrenches <https://www.mail-archive.com/search?l=re-wrenches@lists.re-wrenches.org&q=from:%22Dave+Angelini+Offgrid+Solar+via+RE%5C-wrenches%22> Sun, 11 Jun 2023 15:31:28 -0700 <https://www.mail-archive.com/search?l=re-wrenches@lists.re-wrenches.org&q=date:20230611>
>> It is pretty well laid out on the website for 3 + years that you need to use Insight.
>> You should also read the installer info.
>> 
>> https://solar.se.com/us/en/2021/06/29/essential-advanced-resources-for-installers/ <https://solar.se.com/us/en/2021/06/29/essential-advanced-resources-for-installers/>
>> 
>> SCP will work for some basic functions but is out of memory for XWP. Use for indication only.
>> I am guessing that you did not program XWP to set the IEE region code as above in the installers manual? This is probably causing some extra issues for you.
>> You do need the password and I can send it if you do not have it?
>> 
>> Good Luck.
>> 
>> Dave Angelini Offgrid Solar
>> "we go where powerlines don't"
>> http://members.sti.net/offgridsolar/ <http://members.sti.net/offgridsolar/>
>> e-mail  offgridso... at sti.net <mailto:offgridso... at sti.net>
>> text 209 813 0060
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