<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Greg its a pain, i agree, a few things I have done to help me w/ Schnieder’s love of passwords. <div class="">In my phone, my personal “Insight Cloud" log in info, and the password for the client’s system on location Insight, so that site is accessible to you. I will also take a picture & file the info, MAC address etc. on the back of your client’s insight to my phone under that clients contact info. This way tech support can get access if there is an issue.</div><div class=""> </div><div class="">Under Schnieder call center & their #; I put the password for “Grid Code” access.</div><div class=""> PW is; XWproGridCodes Off grid setting is 1547-2003</div><div class=""> IF you visit the site you should upgrade the firmware on BOTH the “Insight & XWP”. This will be the first question Tech support will ask you for. Make sure that IF you are doing a FW upgrade DO IT Locally AND use bypass & manually start the Generator. IF you don’t, as the XWP is updating the FW it will turn off power to your insight and then it really can be interesting.</div><div class="">Once again grid codes have to be reset, IF you will be resetting the inverters to “factory defaults” select RESET ALL. </div><div class="">Once things are up & running you are able to view each individual component as well as an overview. Remote access thru the Cloud there is a time limit on accessibility, & there is a time delay on settings except on the “live” mode. </div><div class="">Yeah I bring 2 computers so I can look at the manual and use the other for insight access.</div><div class="">I still have issues probably I am using a older computer and my skills using a computer are quite limited. I have asked Schnieder for an option to purchase the XWP manual but that apparently fell on deaf ears. </div><div class="">There is I believe a time limit for the warrantee registration i think 60 days so be aware of that too.</div><div class="">I think there is a demo mode on the Insight that one can play with & tech support is usually quite helpful. Unfortunately Schnieder believes that their systems will be installed where internet and phone service is available. NOT SO</div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On Jun 13, 2023, at 5:08 AM, Greg via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" class="">re-wrenches@lists.re-wrenches.org</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><meta http-equiv="content-type" content="text/html; charset=utf-8" class=""><div dir="auto" class=""><br class=""><br class=""><div dir="ltr" class="">Greg Egan</div><div dir="ltr" class=""><br class="">Begin forwarded message:<br class=""><br class=""></div><blockquote type="cite" class=""><div dir="ltr" class=""><b class="">From:</b> greg egan <<a href="mailto:greg@remotepowerinc.com" class="">greg@remotepowerinc.com</a>><br class=""><b class="">Date:</b> June 11, 2023 at 8:12:59 PM AKDT<br class=""><b class="">To:</b> <a href="mailto:re-wrenches-request@lists.re-wrenches.org" class="">re-wrenches-request@lists.re-wrenches.org</a><br class=""><b class="">Subject:</b> <b class="">Re: Schneider SCP / MPPT 80 600 / XW+ / Gateway questions</b><br class=""><br class=""></div></blockquote><blockquote type="cite" class=""><div dir="ltr" class="">
<meta http-equiv="content-type" content="text/html; charset=UTF-8" class="">
Dave, thanks for the info. I did read the manual and saw the
reference to the IEE Region. Since the PW wasn't important enough
for Schneider to put in the installation manual, and the Model is
listed XW Pro 6848 NA (north america?) I figured we were in the
right Region and moved on. Any idea what the IEE Region code
affects? <br class="">
<br class="">
I'm also looking for answers to connecting to the modbus registers
and being able to pull data from all the devices on the network. I
will ping Schneider Tech support again. Any info I get I will share
with the list. <br class="">
<br class="">
I have to say that since these XW pros have been installed a week
ago they've performed flawlessly. Hoping for many years of good
performance for this very patient customer!<br class="">
<br class="">
All the best,<br class="">
<br class="">
Greg Egan<br class="">
Remote Power Inc.<br class="">
Fairbanks, AK<br class="">
<br class="">
<br class="">
<br class="">
<br class=""><p class="font13 darkgray">
<span class="pipe sender"><a href="https://www.mail-archive.com/search?l=re-wrenches@lists.re-wrenches.org&q=from:%22Dave+Angelini+Offgrid+Solar+via+RE%5C-wrenches%22" rel="nofollow" class=""><span itemprop="author" itemscope="" itemtype="http://schema.org/Person" class=""><span itemprop="name" class="">Dave
Angelini Offgrid Solar via RE-wrenches</span></span></a></span>
<span class="date"><a href="https://www.mail-archive.com/search?l=re-wrenches@lists.re-wrenches.org&q=date:20230611" rel="nofollow" class="">Sun, 11 Jun 2023 15:31:28 -0700</a></span>
</p>
<pre style="margin: 0em;" class=""></pre>
<pre class=""></pre>
<tt class="">It is pretty well laid out on the website for 3 + years that you
need to </tt><tt class="">use Insight.
</tt>
<pre style="margin: 0em;" class="">You should also read the installer info.
<a rel="nofollow" href="https://solar.se.com/us/en/2021/06/29/essential-advanced-resources-for-installers/" class="moz-txt-link-freetext">https://solar.se.com/us/en/2021/06/29/essential-advanced-resources-for-installers/</a>
</pre>
<tt class="">SCP will work for some basic functions but is out of memory for
XWP. Use </tt><tt class="">for indication only.
</tt>
<pre style="margin: 0em;" class=""></pre>
<tt class="">I am guessing that you did not program XWP to set the IEE region
code as </tt><tt class="">above in the installers manual? This is probably
causing some extra </tt><tt class="">issues for you.
</tt>
<pre style="margin: 0em;" class="">You do need the password and I can send it if you do not have it?
Good Luck.
Dave Angelini Offgrid Solar
"we go where powerlines don't"
<a rel="nofollow" href="http://members.sti.net/offgridsolar/" class="moz-txt-link-freetext">http://members.sti.net/offgridsolar/</a>
e-mail <a class="moz-txt-link-abbreviated" href="mailto:offgridso...@sti.net">offgridso...@sti.net</a>
text 209 813 0060
</pre>
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