[RE-wrenches] Outback warranty issues

[Tump]

Interesting I have an old FX 3048 w/ a bad board and was told by the tech at OB that they no longer were supplying boards but I needed to buy them from one of their distributors. The list.  I called said they did not sell them. Humph interested in seeing what happens here.
> On Jun 28, 2017, at 11:42 AM, Dave Tedeyan <dtedeyan at taitem.com> wrote:
> 
> Jay, 
> I just called them about an hour ago about a FP2 system with a failed inverter. They said they'd have the new control board sent out today, hopefully they actually will.
> Cheers, 
> Dave
> 
> 
> --
> 
> Dave Tedeyan
> Project Engineer
> 
> Taitem Engineering, PC
> 10 Verizon Lane, Lansing, NY 14882
> Voice: (607) 930-3481 x6 <>
> www.taitem.com <http://www.taitem.com/>
> On Wed, Jun 28, 2017 at 11:03 AM, jay <jay.peltz at gmail.com <mailto:jay.peltz at gmail.com>> wrote:
> Has anyone had issues with getting OB to do warranty returns in a timely fashion?
> 
> I had a mate 3 DOA.  I called OB and received a RMA last monday then nothing, no email etc.  I called last thursday and was told it was done wrong and would have something right away, then nothing. I called tuesday ( yesterday) and still nothing as to tracking/email etc.
> 
> Anyone else having these kinds of issues.
> I do have to say that usually they are normal and timely.
> But not this time.
> 
> jay
> 
> peltz power
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