<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Interesting I have an old FX 3048 w/ a bad board and was told by the tech at OB that they no longer were supplying boards but I needed to buy them from one of their distributors. The list. I called said they did not sell them. Humph interested in seeing what happens here.<br class=""><div><blockquote type="cite" class=""><div class="">On Jun 28, 2017, at 11:42 AM, Dave Tedeyan <<a href="mailto:dtedeyan@taitem.com" class="">dtedeyan@taitem.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="">Jay, <div class="">I just called them about an hour ago about a FP2 system with a failed inverter. They said they'd have the new control board sent out today, hopefully they actually will.</div><div class="">Cheers, </div><div class="">Dave</div></div><div class="gmail_extra"><br clear="all" class=""><div class=""><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><br class=""></div><div class=""><b class=""><font face="arial, helvetica, sans-serif" class="">--</font></b></div><div class=""><b class=""><font face="arial, helvetica, sans-serif" class=""><br class=""></font></b></div><div class=""><b class=""><font face="arial, helvetica, sans-serif" class="">Dave Tedeyan</font><br class=""></b></div><div class=""><b class="">Project Engineer</b></div><div class=""><br class=""></div><div class=""><b class="">Taitem Engineering, PC</b></div><div class="">10 Verizon Lane, Lansing, NY 14882</div><div class=""><font class="">Voice: <a value="+16072771118" class="">(607) 930-3481 x6</a></font></div><div class=""><a href="http://www.taitem.com/" target="_blank" class=""><font class="">www.taitem.com</font></a></div></div></div></div></div></div>
<br class=""><div class="gmail_quote">On Wed, Jun 28, 2017 at 11:03 AM, jay <span dir="ltr" class=""><<a href="mailto:jay.peltz@gmail.com" target="_blank" class="">jay.peltz@gmail.com</a>></span> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Has anyone had issues with getting OB to do warranty returns in a timely fashion?<br class="">
<br class="">
I had a mate 3 DOA. I called OB and received a RMA last monday then nothing, no email etc. I called last thursday and was told it was done wrong and would have something right away, then nothing. I called tuesday ( yesterday) and still nothing as to tracking/email etc.<br class="">
<br class="">
Anyone else having these kinds of issues.<br class="">
I do have to say that usually they are normal and timely.<br class="">
But not this time.<br class="">
<br class="">
jay<br class="">
<br class="">
peltz power<br class="">
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