[RE-wrenches] Outback warranty issues

Dave Tedeyan dtedeyan at taitem.com
Wed Jun 28 08:42:15 PDT 2017


Jay,
I just called them about an hour ago about a FP2 system with a failed
inverter. They said they'd have the new control board sent out today,
hopefully they actually will.
Cheers,
Dave


*--*


*Dave Tedeyan*
*Project Engineer*

*Taitem Engineering, PC*
10 Verizon Lane, Lansing, NY 14882
Voice: (607) 930-3481 x6
www.taitem.com

On Wed, Jun 28, 2017 at 11:03 AM, jay <jay.peltz at gmail.com> wrote:

> Has anyone had issues with getting OB to do warranty returns in a timely
> fashion?
>
> I had a mate 3 DOA.  I called OB and received a RMA last monday then
> nothing, no email etc.  I called last thursday and was told it was done
> wrong and would have something right away, then nothing. I called tuesday (
> yesterday) and still nothing as to tracking/email etc.
>
> Anyone else having these kinds of issues.
> I do have to say that usually they are normal and timely.
> But not this time.
>
> jay
>
> peltz power
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