[RE-wrenches] MATE3 restart

[Solar]

I will have the students perform the update next week.  This MATE has been in service for 3 years and this is the first time we've had problems. 

Thanks!

Jesse Dahl

NABCEP PV Installation Professional
IBEW Local 292 - Electrician 
Electrical/Solar PV Instructor - HCC

Sent from my iPhone

> On Nov 4, 2016, at 1:08 PM, Lones Tuss <ltuss at outbackpower.com> wrote:
> 
> Hello Mr. Dahl
> I believe a Firmware update will be required. Down load the latest Firmware from the OutBack Website onto an otherwise empty SD card. Insert the SD card in the Mate3 then power it up.
> 
> If you press and hold the UP button it will force an update. 
> After the update is complete it might be a good idea to clear the Internal Data Logs.
> Press Lock 
> Enter the password 141
> select Settings then System
> Scroll down to 
> Clear Internal Data Log
> Then choose yes.
> This should get you up and running.
> If it does not help email me directly for further assistance.
> 
> 
> 
> Take Care sir
> 
> Lones Tuss
> Applications Engineer
> OutBack Power Technologies
> 17825 59th Ave NE, Suite B, Arlington, WA 98223
> 360.618.4383 Office | 425.213.8794 Cell
> www.outbackpower.com
> 
> 
> -----Original Message-----
> From: RE-wrenches [mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of Solar
> Sent: Friday, November 04, 2016 4:24 AM
> To: Wrenches
> Subject: [RE-wrenches] MATE3 restart
> 
> All,
> 
> We have a MATE3 on campus that resets each time you press a button to leave the main screen.  For example, we will press the "charger" button followed by pressing the "graph" button, at this point the screen will stall. The other buttons won't work at this point and the MATE will shut off and restart. 
> 
> 
> Jesse Dahl
> 
> NABCEP PV Installation Professional
> IBEW Local 292 - Electrician 
> Electrical/Solar PV Instructor - HCC
> 
> Sent from my iPhone
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