[RE-wrenches] Optics Re update

[Chris Mason]

I would put the router on a UPS.


On Mon, Jul 18, 2016 at 8:21 PM, William Miller <william at millersolar.com>
wrote:

> Friends:
>
>
>
> For those of you using or contemplating using Optics RE, here is an update:
>
>
>
> As many of you know, the Optics RE has been unreliable in maintaining
> connectivity.  There are “approved” connection methods which stipulate no
> wifi, must be hard-wired with certain data transfer rate.  Even with an
> approved system our Optics connectivity has been very unreliable.  So much
> so that we installed a set of relays on our Control-by-web system to reboot
> the Mate 3s.
>
>
>
> I spoke with Outback about this at Intersolar.   There is a new firmware
> revision that is purported to resolve this (.001).  We installed this last
> Friday at one of our sites.  Today we found a lot of data gaps.  Contacting
> tech support I learned that there was a server maintenance performed
> today.  I also learned that there are frequent server maintenance sessions
> occurring in an attempt to fix these problems.
>
>
>
> If you do not have the new firmware, you may consider installing it.  If
> you see gaps in your data, you can guess as to why.
>
>
>
> William
>
>
>
> PS:  We have found that if there are manual generator stops the power
> quality is greatly reduced as compared to Mate initiated generator stops.
> This is because if the Mate initiates the stop it transfers the power prior
> to the generator slowing down.  This power quality problem can cause
> problems with modems and routers.  We found that certain 12 volt routers
> and 30 volt modems work just fine on 24 volts DC and are infinitely more
> reliable.
>
>
>
> Wm
>
>
>
>
>
>
>
> [image: Gradient Cap_mini]
> Lic 773985
> millersolar.com <http://www.millersolar.com/>
> 805-438-5600
>
>
>
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-- 
Chris Mason
NABCEP Certified Solar PV Installer™
Solar Design Engineer
Generac Generators Industrial technician

www.cometsolar.com <http://www.cometenergysystems.com>
264.235.5670
869.662.5670
Skype: netconcepts
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