[RE-wrenches] Clients and mates

[Hilton Dier III]

After reading this I get the idea that there should be an aptitude test 
for potential off-grid clients. "No, I'm sorry, you failed basic battery 
maintenance. You'll have to go with sealed batteries and a service 
contract." I think we all eyeball clients with this kind of thought in mind.

I had an off grid client with a 48 volt battery bank, the usual 8 each 6 
volt batteries. He was dissatisfied with its performance so without 
consulting me he added four more batteries to the string. Then he called 
me to complain when that set was truly hosed. I went to his site, not 
knowing what he had done, and opened the battery box. Y'know those old 
wood-block prints of angry samurai warriors with squinted/bulging eyes? 
I must have looked kind of like that.

I'll say it again: The most important client is the one you turn away.

-- 
Hilton Dier III
Renewable Energy Design
Partner, Solar Gain LLC
453 East Hill Rd.
Middlesex, VT 05602
Tel: 802-223-6652

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