[RE-wrenches] Dual Channel Inverters; Hosed By Fronius

[Dana]

Jason, in many states including CO with a state rebate program, we are
required to have a 10 year warranty for labor & materials.  It is 100%
coverage for the warranty period. Any replacements have been out of our
pockets for the labor response.

____________________________________________________________________________

Dana Orzel 

Great Solar Works, Inc -  NABCEP # 051112-136

dana at solarwork.com  - www.solarwork.com 

PLEASE ADD & NOTE NEW CELL - C - 208.721.7003             

O - 970.626.5253    F - 970.626.4140   

"Responsible Technologies for Responsible People since 1988"  

 

 

From: re-wrenches-bounces at lists.re-wrenches.org
[mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of Jason
Szumlanski
Sent: Thursday, May 09, 2013 9:52 AM
To: RE-wrenches
Subject: Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius

 

Why would you "rip apart an array?" We only remove one module in almost
every case, replace the WEEBs, replace the inverter, and we're done. If
there are more than two rows of modules, you might need to remove an
additional module or two, but that takes almost no time. Our steepest roofs
here are typically 6:12, with many shallower, so you folks up north probably
find it much more difficult, and I understand that.

 

Also, there isn't any rule that you can't charge the customer a diagnostic
fee. We don't because the reimbursement does adequately compensate us, but
if your costs are legitimately higher, recover them from the consumer like
most appliance warranty service companies do.

 

Jason Szumlanski 

Fafco Solar

 

On Thu, May 9, 2013 at 10:54 AM, Troy Harvey <taharvey at heliocentric.org>
wrote:

 





but it also takes MUCH less time in most cases and can be done much more
easily by one service technician. It's not a money maker, but it covers cost
in our neck of the woods.

 

 

 

How is that possible?

 

 I get a lousy $150 dollars from enphase to rip apart half of a array just
to get at the micro inverter. Then I have to put the array back together.
Its an all day activity for two people for 1 inverter. And then I have to do
it on the same array the next year again. With a string inverter the swap is
simple.

 

 

 

thanks,

Troy Harvey
---------------------
Principal Engineer
Heliocentric
801-453-9434
taharvey at heliocentric.org

 

 

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