<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Helvetica;
panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Century Gothic";
panose-1:2 11 5 2 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Century Gothic","sans-serif";
color:black;
font-weight:normal;
font-style:normal;}
.MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'>Jason, in many states including CO with a state rebate program, we are required to have a 10 year warranty for labor & materials. It is 100% coverage for the warranty period. Any replacements have been out of our pockets for the labor response.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Century Gothic","sans-serif";color:black'>____________________________________________________________________________<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Century Gothic","sans-serif";color:#4F6228'>Dana Orzel</span></b><span style='font-size:11.0pt;font-family:"Century Gothic","sans-serif";color:#4F6228'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Century Gothic","sans-serif";color:#4F6228'>Great Solar Works, Inc - </span><b><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:#4F6228'>NABCEP # 051112-136<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Century Gothic","sans-serif";color:#4F6228'>dana@solarwork.com - www.solarwork.com <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Century Gothic","sans-serif";color:#4F6228'>PLEASE ADD & NOTE NEW CELL - <b>C </b>- <b>208.721.7003</b> <o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Century Gothic","sans-serif";color:#4F6228'>O</span></b><span style='font-size:11.0pt;font-family:"Century Gothic","sans-serif";color:#4F6228'> - 970.626.5253 <b>F</b> - 970.626.4140 <o:p></o:p></span></p><p class=MsoNormal><b><u><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:#4F6228'>"Responsible Technologies for Responsible People since 1988" </span></u></b><b><u><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:#4F6228'><o:p></o:p></span></u></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> re-wrenches-bounces@lists.re-wrenches.org [mailto:re-wrenches-bounces@lists.re-wrenches.org] <b>On Behalf Of </b>Jason Szumlanski<br><b>Sent:</b> Thursday, May 09, 2013 9:52 AM<br><b>To:</b> RE-wrenches<br><b>Subject:</b> Re: [RE-wrenches] Dual Channel Inverters; Hosed By Fronius<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'>Why would you "rip apart an array?" We only remove one module in almost every case, replace the WEEBs, replace the inverter, and we're done. If there are more than two rows of modules, you might need to remove an additional module or two, but that takes almost no time. Our steepest roofs here are typically 6:12, with many shallower, so you folks up north probably find it much more difficult, and I understand that.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'>Also, there isn't any rule that you can't charge the customer a diagnostic fee. We don't because the reimbursement does adequately compensate us, but if your costs are legitimately higher, recover them from the consumer like most appliance warranty service companies do.</span><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div id="WISESTAMP_SIG_gmail_session"><div><div style='margin-bottom:6.0pt'><p style='margin:0in;margin-bottom:.0001pt'><strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:gray'>Jason Szumlanski</span></strong><em><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:gray'> </span></em><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in'><em><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:gray'>Fafco Solar</span></em><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p></div></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Thu, May 9, 2013 at 10:54 AM, Troy Harvey <<a href="mailto:taharvey@heliocentric.org" target="_blank">taharvey@heliocentric.org</a>> wrote:<o:p></o:p></p><div><div><div><div><p class=MsoNormal><o:p> </o:p></p></div></div><div><p class=MsoNormal><br><br><o:p></o:p></p><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Verdana","sans-serif"'>but it also takes MUCH less time in most cases and can be done much more easily by one service technician. It's not a money maker, but it covers cost in our neck of the woods.</span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div></div><div><p class=MsoNormal>How is that possible?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal> I get a lousy $150 dollars from enphase to rip apart half of a array just to get at the micro inverter. Then I have to put the array back together. Its an all day activity for two people for 1 inverter. And then I have to do it on the same array the next year again. With a string inverter the swap is simple.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:8.5pt'>thanks,<br><br>Troy Harvey<br>---------------------<br>Principal Engineer<br>Heliocentric<br><a href="tel:801-453-9434" target="_blank">801-453-9434</a><br><a href="mailto:taharvey@heliocentric.org" target="_blank">taharvey@heliocentric.org</a></span><o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></div></body></html>