[RE-wrenches] BP solar warranty contact etc.

[Chris Daum]

Kirk:
 
My last warranty contact was Tracy Cox at 301-698-4307, coxt03 at bp.com, but
I'm not sure how current that information is.  I've had regular BP/Solarex
warranty problems over the years (since 1990 or so), and it's seemed like
they were generally slow to respond before they stepped up to the plate.
Thus, they've never been a desirable module to sell, IMO.

GOOD LUCK.
 
Chris Daum
Oasis Montana Inc.
406-777-4309
406-777-0830 fax
www.oasismontana.com
 
 
  _____  

From: re-wrenches-bounces at lists.re-wrenches.org
[mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of Kirk
Herander
Sent: Wednesday, November 06, 2013 3:33 PM
To: RE-wrenches
Subject: [RE-wrenches] BP solar warranty contact etc.



Hey folks,

 

I'm in the middle of re-commissioning properly(megger, curve tracer, etc.) a
45 kw system that I installed using BP SX170B panels in the Spring of 2006.
I have found 5 strings so far with 0 Voc, and 2 strings with a good Voc but
0 current when the inverter is operating. I have noticed small brown burn
marks on the face of a few panels where the junction box and/or bypass
diodes are (haven't looked at every panel yet).

I understand that these panels are now showing problems elsewhere in the
field. If one of you familiar could pass me the present BP warranty contact,
that would be great. Also any real-life experience / two-cents worth with
your dealings with BP and this problem would help also. Thanks.

 

Kirk Herander

VT Solar, LLC

dba Vermont Solar Engineering

NABCEPTM Certified Inaugural Certificant

NYSERDA-eligible Installer

VT RE Incentive Program Partner

802.863.1202

 

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