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<DIV dir=ltr align=left><SPAN class=703314822-06112013><FONT color=#0000ff
size=2 face=Arial>Kirk:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=703314822-06112013><FONT color=#0000ff
size=2 face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=703314822-06112013><FONT color=#0000ff
size=2 face=Arial>My last warranty contact was Tracy Cox at 301-698-4307, <A
href="mailto:coxt03@bp.com">coxt03@bp.com</A>, but I'm not sure how current that
information is. I've had regular BP/Solarex warranty problems over
the years (since 1990 or so), and it's seemed like they were generally slow to
respond before they stepped up to the plate. Thus, they've never been a
desirable module to sell, IMO.</FONT></SPAN></DIV><SPAN
class=703314822-06112013><FONT color=#0000ff face=Arial>
<DIV dir=ltr align=left><BR><FONT size=2>GOOD LUCK.</FONT></DIV>
<DIV dir=ltr align=left><FONT size=2></FONT> </DIV>
<DIV dir=ltr align=left></FONT></SPAN><FONT size=2>Chris Daum<BR>Oasis Montana
Inc.<BR>406-777-4309<BR>406-777-0830 fax<BR>www.oasismontana.com<BR><SPAN
class=703314822-06112013><FONT color=#0000ff
face=Arial> </FONT></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT size=2><SPAN
class=703314822-06112013> </SPAN></FONT></DIV>
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<DIV dir=ltr align=left><FONT size=2 face=Tahoma><B>From:</B>
re-wrenches-bounces@lists.re-wrenches.org
[mailto:re-wrenches-bounces@lists.re-wrenches.org] <B>On Behalf Of </B>Kirk
Herander<BR><B>Sent:</B> Wednesday, November 06, 2013 3:33 PM<BR><B>To:</B>
RE-wrenches<BR><B>Subject:</B> [RE-wrenches] BP solar warranty contact
etc.<BR></FONT><BR></DIV>
<DIV></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 14pt">Hey
folks,<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 14pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 14pt">I’m in the middle of
re-commissioning properly(megger, curve tracer, etc.) a 45 kw system that I
installed using BP SX170B panels in the Spring of 2006. I have found 5 strings
so far with 0 Voc, and 2 strings with a good Voc but 0 current when the inverter
is operating. I have noticed small brown burn marks on the face of a few panels
where the junction box and/or bypass diodes are (haven’t looked at every panel
yet).<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 14pt">I understand that these panels
are now showing problems elsewhere in the field. If one of you familiar could
pass me the present BP warranty contact, that would be great. Also any real-life
experience / two-cents worth with your dealings with BP and this problem would
help also. Thanks.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 14pt"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 14pt">Kirk
Herander<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 14pt">VT Solar,
LLC<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 14pt">dba Vermont Solar
Engineering<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 14pt">NABCEP<SUP>TM </SUP>Certified
Inaugural Certificant<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 14pt">NYSERDA-eligible
Installer<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 14pt">VT RE Incentive Program
Partner<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 14pt">802.863.1202<o:p></o:p></SPAN></P>
<P class=MsoNormal><o:p> </o:p></P></DIV></BODY></HTML>