[RE-wrenches] Xantrex/Schneider GT inverters

[Nick Soleil]

They have been backlogged.  We had waiting for three weeks for one GT, but it 
finally arrived yesterday.

 Nick Soleil
Project Manager
Advanced Alternative Energy Solutions, LLC
PO Box 657
Petaluma, CA 94953
Cell:   707-321-2937
Office: 707-789-9537
Fax:    707-769-9037




________________________________
From: Marco Mangelsdorf <marco at pvthawaii.com>
To: RE-wrenches <re-wrenches at lists.re-wrenches.org>
Sent: Thu, October 7, 2010 12:12:36 PM
Subject: [RE-wrenches] Xantrex/Schneider GT inverters

 
Anyone else having a hard time getting a hold of warranty replacements from 
Schneider for the Xantrex GT series inverters?
 
What are they doing as far as warranty replacements?  Waiting for bad ones to 
come in so that they can fix them and send them out again?
 
I’ve got a customer who has been waiting for a while now with the “we don’t have 
any in stock right now and expect them in X weeks” runaround.
 
Makes you appreciate even more those other inverter manufacturers who get their 
warranty replacements out the door in days….
 
Thanks,
marco


      
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