<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:arial,helvetica,sans-serif;font-size:12pt">They have been backlogged. We had waiting for three weeks for one GT, but it finally arrived yesterday.<br><div> </div>Nick Soleil<br>Project Manager<br>Advanced Alternative Energy Solutions, LLC<br>PO Box 657<br>Petaluma, CA 94953<br>Cell: 707-321-2937<br>Office: 707-789-9537<br>Fax: 707-769-9037<div><br></div><div style="font-family: arial,helvetica,sans-serif; font-size: 12pt;"><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><font face="Tahoma" size="2"><hr size="1"><b><span style="font-weight: bold;">From:</span></b> Marco Mangelsdorf <marco@pvthawaii.com><br><b><span style="font-weight: bold;">To:</span></b> RE-wrenches <re-wrenches@lists.re-wrenches.org><br><b><span style="font-weight: bold;">Sent:</span></b> Thu, October 7, 2010 12:12:36
PM<br><b><span style="font-weight: bold;">Subject:</span></b> [RE-wrenches] Xantrex/Schneider GT inverters<br></font><br>
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<p class="MsoNormal">Anyone else having a hard time getting a hold of warranty
replacements from Schneider for the Xantrex GT series inverters?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">What are they doing as far as warranty replacements?
Waiting for bad ones to come in so that they can fix them and send them out
again?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I’ve got a customer who has been waiting for a while
now with the “we don’t have any in stock right now and expect them
in X weeks” runaround.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Makes you appreciate even more those other inverter manufacturers
who get their warranty replacements out the door in days….</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Thanks,</p>
<p class="MsoNormal">marco</p>
<p class="MsoNormal"> </p>
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