[RE-wrenches] GT 3.0 FAILURES

[Bruce Erickson]

Don,

We had 3 consecutive failures on one job (at 2 weeks, 2 months, and 1.5 years after installation). Customer rightfully said "I don't want another one of those", so we replaced it with a SWR2500 at our expense. Xantrex ultimately reimbursed us. Another job had 2 failures. Haven't used a Xantrex product since. (except the venerable C-40).
Sorry for your troubles. You might see if they are open to reimbursing you for switching to another make, especially after multiple failures at one site.

Bruce Erickson
Mendocino Solar Service
707-937-1701
707-937-1741 fax
PO Box 1252
Mendocino, CA 95460
 


"Serving the Solar System"





On Jun 7, 2010, at 11:22 AM, i2p wrote:

> SORRY FOR THE BLANK,
> 
> 
> I am replacing some GT 3.0 multiple times. Though Xantrex pays the labor, this is still a crummy deal. My customers really loose confidence the 2nd and 3rd time , Bad for industry and my company. 
> 
> Question, how many other installers are experiencing multiple failures with the GT series. I have a bad feeling that they are not addressing the engineering problems and just replacing parts and shipping the same old problem back to the field. 
> 
> Don 
> Offline Solar
> _______________________________________________
> List sponsored by Home Power magazine
> 
> List Address: RE-wrenches at lists.re-wrenches.org
> 
> Options & settings:
> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
> 
> List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org
> 
> List rules & etiquette:
> www.re-wrenches.org/etiquette.htm
> 
> Check out participant bios:
> www.members.re-wrenches.org
> 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org/attachments/20100607/cb456b4d/attachment-0004.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: logo.jpg
Type: image/jpeg
Size: 5686 bytes
Desc: not available
URL: <http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org/attachments/20100607/cb456b4d/attachment-0007.jpg>