<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Don,<div><br></div><div>We had 3 consecutive failures on one job (at 2 weeks, 2 months, and 1.5 years after installation). Customer rightfully said "I don't want another one of those", so we replaced it with a SWR2500 at our expense. Xantrex ultimately reimbursed us. Another job had 2 failures. Haven't used a Xantrex product since. (except the venerable C-40).</div><div>Sorry for your troubles. You might see if they are open to reimbursing you for switching to another make, especially after multiple failures at one site.</div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Palatino; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Palatino; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Palatino; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Palatino; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; color: rgb(0, 0, 0); font-family: Palatino; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; -webkit-text-decorations-in-effect: none; text-indent: 0px; -webkit-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><span class="Apple-style-span" style="border-collapse: separate; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; color: rgb(0, 0, 0); font-family: Palatino; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; -webkit-text-decorations-in-effect: none; text-indent: 0px; -webkit-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><span class="Apple-style-span" style="border-collapse: separate; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; color: rgb(0, 0, 0); font-family: Palatino; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; -webkit-text-decorations-in-effect: none; text-indent: 0px; -webkit-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><div>Bruce Erickson</div><div>Mendocino Solar Service</div><div>707-937-1701</div><div>707-937-1741 fax</div><div>PO Box 1252</div><div>Mendocino, CA 95460</div><div> </div></span></span></span></span></span></span><span></span><br class="Apple-interchange-newline"><span><img height="132" width="135" id="e2850143-1c33-47c3-85af-eb1550f74141" apple-width="yes" apple-height="yes" src="cid:02686692-318D-47D4-AC06-B4BC00DCAF12@local"></span><span class="Apple-style-span" style="border-collapse: separate; 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font-family: Papyrus; ">Serving the Solar System"</span></span></span></font></font><div><br class="khtml-block-placeholder"></div><div><br class="khtml-block-placeholder"></div><br class="Apple-interchange-newline"></span></span></span></span></span><br></span></span>
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<br><div><div>On Jun 7, 2010, at 11:22 AM, i2p wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div name="Mail Message Editor"><div>SORRY FOR THE BLANK,<div><span class="Apple-style-span" style=""><br></span></div><div><span class="Apple-style-span" style=""><br></span></div><div><span class="Apple-style-span" style="">I am replacing some GT 3.0 multiple times. Though Xantrex pays the labor, this is still a crummy deal. My customers really loose confidence the 2nd and 3rd time , Bad for industry and my company. <div><span class="Apple-style-span" style=""><br></span></div><div><span class="Apple-style-span" style="">Question, how many other installers are experiencing multiple failures with the GT series. I have a bad feeling that they are not addressing the engineering problems and just replacing parts and shipping the same old problem back to the field. <div><span class="Apple-style-span" style=""><br></span></div><div><span class="Apple-style-span" style="">Don <div><span class="Apple-style-span" style="">Offline Solar</span></div>
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