[RE-wrenches] Kohler 10ERG and RES Models

All Solar, Inc. Jeremy Rodriguez allsolar at scswifi.net
Fri Mar 26 15:11:31 PDT 2010


We now use Gillette Generators. Prime power warranty, 12kw, Honda Engine, 2 wire start, enclosed, Nice units.  No issues so far.

Jeremy

All Solar Inc.
Jeremy and Amy Rodriguez
1463 M St
Penrose, CO 81240
www.asolarelectric.com
Phone 719-372-3808
Fax 719-372-3804
Email allsolar at scswifi.net
Email allsolar at live.com
  ----- Original Message ----- 
  From: jason pozner 
  To: RE-wrenches 
  Sent: Friday, March 26, 2010 9:53 AM
  Subject: Re: [RE-wrenches] Kohler 10ERG and RES Models


  Yes.  We were told this after selling a 12K RES to a client last year.  A few months later we were advised to tell our client to never mention that it would be used in a off-grid situation after he had purchased the unit.  It sure put us in a weird spot.   Although I protested, explaining that the application was made known to the distributer before purchase, he claimed there was nothing he could do.  I have since avoided Kohler for a variety of reasons, but this being quite a big one.  It has been a real bummer.  I was never given a real reason for this.

  Jay Pozner
  Nunatak Alternative Energy Solutions
  Crested Butte, CO
  nunatakenergy at gmail.com
  (970) 349-3432




  On Fri, Mar 26, 2010 at 9:21 AM, scott and tracey <gentleman at air-pipe.com> wrote:



    Yesterday, our Kohler rep told us that Kohler has officially declared
    that it will not honor its warranty for any 10ERG or RES installed in an
    off-grid location. Historically we've sold these models into the
    off-grid market and Kohler has honored the warranty.

    Has anyone else had such a definitive statement delivered?

    Scott
    Backwoods Solar
    Sandpoint, ID

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