[RE-wrenches] Kohler 10ERG and RES Models
All Solar, Inc. Jeremy Rodriguez
allsolar at scswifi.net
Fri Mar 26 15:11:31 PDT 2010
We now use Gillette Generators. Prime power warranty, 12kw, Honda Engine, 2 wire start, enclosed, Nice units. No issues so far.
Jeremy
All Solar Inc.
Jeremy and Amy Rodriguez
1463 M St
Penrose, CO 81240
www.asolarelectric.com
Phone 719-372-3808
Fax 719-372-3804
Email allsolar at scswifi.net
Email allsolar at live.com
----- Original Message -----
From: jason pozner
To: RE-wrenches
Sent: Friday, March 26, 2010 9:53 AM
Subject: Re: [RE-wrenches] Kohler 10ERG and RES Models
Yes. We were told this after selling a 12K RES to a client last year. A few months later we were advised to tell our client to never mention that it would be used in a off-grid situation after he had purchased the unit. It sure put us in a weird spot. Although I protested, explaining that the application was made known to the distributer before purchase, he claimed there was nothing he could do. I have since avoided Kohler for a variety of reasons, but this being quite a big one. It has been a real bummer. I was never given a real reason for this.
Jay Pozner
Nunatak Alternative Energy Solutions
Crested Butte, CO
nunatakenergy at gmail.com
(970) 349-3432
On Fri, Mar 26, 2010 at 9:21 AM, scott and tracey <gentleman at air-pipe.com> wrote:
Yesterday, our Kohler rep told us that Kohler has officially declared
that it will not honor its warranty for any 10ERG or RES installed in an
off-grid location. Historically we've sold these models into the
off-grid market and Kohler has honored the warranty.
Has anyone else had such a definitive statement delivered?
Scott
Backwoods Solar
Sandpoint, ID
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