[RE-wrenches] Service Magic update request

[SOLARPRO at aol.com]

Allan:
 
Things may have changed since we used them (or rather, vice versa).   This 
outfit is certainly ramping up their advertising media dollars.
 
My advice would be 
1) Make sure you do not mind having to cancel the credit card you give them 
 (you may want to terminate service later);
2) Get and READ their lead return policy.... become a speed demon when  
returning leads.
 
Along with the occasional solar lead, you may be receiving names of people  
who want to do anything for their home from re-roofing to installing double 
 pane windows on the doghouse. And get used to seeing the same contractors  
bidding against you on any of their referrals.  SunPower has recently  
engaged their services on a trial basis but we are loathe to give them a credit  
card number.
 
The only magic for us was how they made our dollars disappear....but  
things may be different now.  Calfinder is cut from the same cloth - quite  
literally.  If I ever hear anything differently on these people in the  future, 
I'll let you know.  If you do go ahead with their service, let us  know how 
it goes.
 
Patrick A. Redgate
AMECO Solar, Inc.
Serving  Solar California
Since 1974
7623 Somerset, Blvd.
Paramount, CA  90723
562-633-4400


_www.solarexpert.com_ (http://www.solarexpert.com/) 
_www.amecosolar.com_ (http://www.amecosolar.com/) 


 (http://www.positiveenergysolar.com/) 


 
In a message dated 4/20/2010 10:50:31 A.M. Pacific Daylight Time,  
ray at solarray.com writes:

Once you  sign up, they start charging you, even for bogus leads. You never 
get your  money back, just credit (if you're lucky) to get more bogus 
leads.  
Also, they waste a lot of your time with different sales reps calling  you, 
but never talking to each other, their internal communication is  zilch.
Here's a quick breakdown of our experience:


cash out of pocket:  around $40
time talking to reps, paperwork:   20hrs
Leads generated: a Renter wanting more information on"that solar  stuff", 
who was about an hour away.
Aggravation in dealing with a company that really seems to be  
unscrupulous: 
Priceless.


I was already suspicious before the first lead, but decided to  see. 
As soon as I saw they had zero filtering of the leads, I  immediately moved 
to dump them, which took weeks, BTW.
 



R. Walters
_ray at solarray.com_ (mailto:ray at solarray.com) 
Solar Engineer








On Apr 19, 2010, at 8:50 PM, Allan Sindelar wrote:


Wrenches,
There was a thread last  year about Service Magic's lead generation 
"service". At that time, the  strongest message I heard was not to let them in, 
because their leads are  seldom good and you can't get rid of them. I don't 
think that I recall a  single positive review of them on this list.

Has anything changed  since then? What's the current story, please?
Thanks,
Allan

-- 
_<xm    
 
Allan Sindelar
Allan at positiveenergysolar.com_ (mailto:Allan at positiveenergysolar.com) 
NABCEP Certified  Photovoltaic Installer
EE98J Journeyman Electrician
Positive  Energy, Inc.
3201 Calle Marie
Santa Fe, New Mexico 87507
505  424-1112
_www.positiveenergysolar.com_ (http://www.positiveenergysolar.com/) 









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